Which term best describes measurements that align with business goals to evaluate IAM performance?

Which term best describes measurements that align with business goals to evaluate IAM performance?

• A. Access Review
• B. Segregation of Duties
• C. Metrics Indicators
• D. Centralized Repository

Answer: (C)

Measuring IAM performance requires metrics that map to business objectives. Metrics Indicators are those quantitative measures that signal whether IAM activities are delivering the intended business outcomes. They turn abstract goals into numbers you can track, compare to targets, and drive improvement. Examples include time to provision, access certification completion rate, proportion of access reviews completed on schedule, and the number of privileged accounts discovered and remediated. These kinds of measures let you see if IAM reduces risk, enables productivity, and supports governance needs. Access Review is a recurring process to verify permissions, not the measurement itself; Segregation of Duties is a control principle to prevent conflicts of interest; Centralized Repository is a storage system for identities, not a measurement. Therefore, Metrics Indicators is the best fit.

Measuring IAM performance requires metrics that map to business objectives. Metrics Indicators are those quantitative measures that signal whether IAM activities are delivering the intended business outcomes. They turn abstract goals into numbers you can track, compare to targets, and drive improvement. Examples include time to provision, access certification completion rate, proportion of access reviews completed on schedule, and the number of privileged accounts discovered and remediated. These kinds of measures let you see if IAM reduces risk, enables productivity, and supports governance needs. Access Review is a recurring process to verify permissions, not the measurement itself; Segregation of Duties is a control principle to prevent conflicts of interest; Centralized Repository is a storage system for identities, not a measurement. Therefore, Metrics Indicators is the best fit.