Which objective is to facilitate teamwork among customers and employees?

Which objective is to facilitate teamwork among customers and employees?

• A. Planning Phase
• B. Enable Collaboration
• C. Protect Resources
• D. Regulatory Compliance

Answer: (B)

Enabling collaboration focuses on making it easy for customers and employees to work together. In a CIAM context, this means designing authentication and authorization so people can share access to the right resources, communicate securely, and coordinate tasks without friction. It supports scenarios like joint access to applications, shared profiles, group-based permissions, and cross‑organization workflows, all of which are essential to teamwork and collective productivity. The planning phase is about organizing activities and milestones, protecting resources emphasizes security controls to prevent unauthorized access, and regulatory compliance centers on meeting legal and policy requirements. None of these directly target fostering teamwork the way enabling collaboration does.

Enabling collaboration focuses on making it easy for customers and employees to work together. In a CIAM context, this means designing authentication and authorization so people can share access to the right resources, communicate securely, and coordinate tasks without friction. It supports scenarios like joint access to applications, shared profiles, group-based permissions, and cross‑organization workflows, all of which are essential to teamwork and collective productivity.

The planning phase is about organizing activities and milestones, protecting resources emphasizes security controls to prevent unauthorized access, and regulatory compliance centers on meeting legal and policy requirements. None of these directly target fostering teamwork the way enabling collaboration does.